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Terms of Service

Last updated: January 15, 2025

Please read these Terms of Service carefully before using our website or services. These terms constitute a legally binding agreement between you and Axofusion.

1. Acceptance of Terms

By accessing and using Axofusion's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services. These terms apply to all visitors, users, and others who access or use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any modifications.

2. Services Description

Axofusion provides software development, web development, mobile application development, AI/ML solutions, and related technology services. Our services include but are not limited to: • Custom software development • Web application development • Mobile app development (iOS & Android) • UI/UX design services • Cloud infrastructure services • AI and machine learning solutions • Technical consulting and support • Maintenance and support services The specific scope of services will be defined in individual project agreements or statements of work.

3. User Responsibilities

As a user of our services, you agree to: • Provide accurate and complete information when requested • Maintain the confidentiality of any account credentials • Promptly notify us of any unauthorized use of your account • Use our services only for lawful purposes • Not interfere with or disrupt our services or servers • Not attempt to gain unauthorized access to any systems • Comply with all applicable laws and regulations • Respect the intellectual property rights of others You are solely responsible for all activities that occur under your account.

4. Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of Axofusion or its licensors. Upon full payment for custom development services: • You will own the custom code developed specifically for your project • We retain ownership of any pre-existing code, frameworks, or libraries • We may retain the right to use general concepts, techniques, and know-how All trademarks, service marks, and trade names are owned by Axofusion or their respective owners.

5. Payment Terms

Payment terms for our services are as follows: • Project quotes are valid for 30 days from the date of issue • A deposit may be required before work commences (typically 30-50%) • Milestone payments may be structured based on project scope • Final payment is due upon project completion and delivery • Late payments may incur interest charges of 1.5% per month • All prices are in INR unless otherwise specified • Taxes will be added as applicable Payment methods accepted include bank transfer, UPI, and major credit cards. We reserve the right to suspend services for overdue accounts.

6. Project Delivery

We commit to delivering projects according to agreed timelines. However: • Timelines may be adjusted based on scope changes or client delays • Delivery milestones will be defined in the project agreement • Client feedback and approvals are required at designated checkpoints • Delays in client feedback may impact project timelines • Force majeure events may excuse delays beyond our control We will communicate proactively about any anticipated delays and work collaboratively to minimize impact on your project.

7. Warranty and Support

We provide the following warranties for our services: • 30-day bug fix warranty for all delivered software • Code will function as specified in the agreed requirements • Deliverables will be free from known malware or viruses Support after the warranty period: • Maintenance contracts are available separately • Bug fixes outside warranty may be charged hourly • Enhancement requests are treated as new development The warranty does not cover issues arising from: • Modifications made by third parties • Misuse or unauthorized alterations • Changes to underlying platforms or dependencies

8. Limitation of Liability

To the maximum extent permitted by law: • Our total liability shall not exceed the amount paid for the specific service giving rise to the claim • We are not liable for indirect, incidental, special, or consequential damages • We are not liable for loss of profits, data, or business opportunities • We are not responsible for third-party services or integrations You acknowledge that the limitations above reflect a fair allocation of risk and form an essential basis of the agreement between us.

9. Confidentiality

Both parties agree to: • Keep confidential all non-public information shared during the engagement • Use confidential information only for the purposes of the project • Not disclose confidential information to third parties without consent • Return or destroy confidential information upon request Confidential information does not include information that: • Is publicly available through no fault of the receiving party • Was known to the receiving party prior to disclosure • Is independently developed without use of confidential information • Is required to be disclosed by law

10. Termination

Either party may terminate services: • With 30 days written notice for convenience • Immediately for material breach (after 10-day cure period) • Immediately for non-payment exceeding 30 days Upon termination: • Client shall pay for all work completed up to termination • We will deliver all work completed and paid for • Confidentiality obligations survive termination • Licenses granted terminate except for fully paid deliverables

11. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved as follows: 1. Informal Resolution: Parties shall first attempt to resolve disputes through good-faith negotiation 2. Mediation: If negotiation fails, parties agree to mediation before any legal action 3. Arbitration: Unresolved disputes shall be settled by binding arbitration 4. Jurisdiction: The courts of Bhubaneswar, Odisha, India shall have exclusive jurisdiction The prevailing party in any dispute shall be entitled to recover reasonable attorney fees and costs.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Bhubaneswar, Odisha, and the parties hereby consent to personal jurisdiction and venue therein.

13. Contact Information

For questions about these Terms of Service, please contact us: • Email: legal@axofusion.in • Address: 123 Tech Park, Bhubaneswar, Odisha, India - 751024 • Phone: +91 98765 43210 Business Hours: Monday to Friday, 9:00 AM - 6:00 PM IST

Agreement: By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.